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Frequently Asked Questions
Shipping & Delivery
Q: How long does shipping take?
A: Orders are prepared and dispatched within 3 - 5 business days. Delivery times may vary depending on the destination.
Q: Do you offer free shipping?
A: We offer free shipping on all orders over $60.
Q: Will my order arrive in multiple packages?
A: Larger orders may be shipped in multiple packages to ensure safe delivery.
Product Information
Q: Will my order arrive in multiple packages?
A: Larger orders may be shipped in multiple packages to ensure safe delivery.
Q: Do your formulations ever change?
A: Consistency is prioritized across all blends, so you can expect a reliable experience with every order. At the same time, new ingredients, infusions, and techniques are always being explored. Any changes or additions are made intentionally. The goal is to always refine and expound upon what each blend can offer without compromising quality.
Q: Are your products made with all natural ingredients?
A: Yes. All Astral Core blends are made using all natural ingredients including carefully selected carrier oils, botanical infusions, and plant based components. Every formulation is created with intention and never with filler.
Q: Do you offer custom orders?
A: Not right now. It’s something I’ve thought about, but true custom blends require sourcing ingredients specifically for one person and creating something that won’t be replicated. If I do offer them in the future, they’ll be limited, made in larger quantities, and built with the same level of intention as everything else.
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